Businesses grapple with adoption despite big workplace tech appetite

2 min

After the mad rush of the pandemic and hurriedly onboarding technologies to facilitate remote work and meetings, businesses must now take a more strategic approach. With those capabilities in place, organizational leaders must now determine how tech investments will fit into larger short- and long-term goals.

Dive Brief:

  • Many businesses are evaluating how technology can support employees in the office, but implementation challenges remain, according to a JLL survey released Tuesday. Despite 40% of companies wanting to implement 15 workplace technologies by 2025, 17% do not have any currently. 
  • Over the next three years, the top three categories of technologies that businesses are planning to adopt are digital connectivity and infrastructure; sustainability and environmental control; and workplace experience applications, according to the report which surveyed 1,095 enterprises worldwide.
  • While many companies have invested in remote work technology and in-office collaboration solutions, there is a shift towards planning to adopt workplace tech that supports broader business goals like sustainability, according to the report. One example is energy efficiency monitoring through environmental sensor data.

Dive Insight:

Enterprises are rethinking what technology can do for them in the long term, beyond the daily support already taking place.

“What we’re seeing now is a very fundamental shift,” Sharad Rastogi, president of JLL Technologies, said. “The pandemic is not over, but for all practical purposes it is over in terms of how people are behaving and working.”

For tech leaders leading change, a plan is necessary. 

Implementing technology for technology’s sake is not the way to go, according to Rastogi. Businesses need to think strategically about how the technology they implement will enable them to reach their long term goals.

“There are multiple sets of steps which need to happen, so I think the most innovative companies are the ones who are going to be able to formulate the right strategy all the way down to execution,” Rastogi said. 

One of the biggest challenges for businesses moving forward will be finding the right talent for the job. 

Tech skills are still in demand as the candidate pool becomes shallower. In September, there were 302,000 tech jobs to fill while the tech unemployment rate dipped to 2.1%, according to a CompTIA review of U.S. Bureau of Labor Statistics published last week.


This article was written by Lindsey Wilkinson from CIO Dive and was legally licensed through the Industry Dive Content Marketplace. Please direct all licensing questions to